Shipping & Returns
Import duties, taxes, and brokerage fees are not included in the shipping cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.
USA, Canada, Australia, New Zealand – Please order at our US website www.fireballtool.com, our European site does not accept orders shipping to these countries.
Norway – Please order at our Norwegian dealer PR Maskin AS.
Other International – Please contact us for a quote using the “contact us” page. Please include items and quantity you wish to purchase along with a shipping address.
You can choose checkout and choose shipping options directly on this website. If there’s a problem or concern you encounter during the process please contact us.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.
If you need to return or exchange an item, please Contact Us with your order number and details about the product you would like to return or exchange. We will respond with instructions for how to proceed from there. Returns will be accepted within 30 days of receiving it. No returns outside Europe on any tools. No returns on tools or any components that have been modified outside of Fireball Tool.
Love Your Fireball Tools Guarantee
100% satisfaction guarantee – 30 Day Return Policy (For Europe Only)
I personally guarantee that these are the BEST squares and that you’ll love them. If for any reason within your first 30 days you don’t love them, you can send them back.